Consumer Protection has begun an investigation into the safety and quality of imported Off Road Vehicles after receiving several complaints from WA consumers in recent weeks.
Automotive and product safety officers are conducting inquiries into the imported quad bikes, dune buggies and motorbikes, principally low cost models of Chinese origin, some of which come in kit form and must be partially assembled by the purchaser.
Six incidents have been reported, which were not caused by misuse, and include:
- A front wheel collapse on a quad bike while being ridden by 10 year old girl in Leinster;
- A rear suspension mount collapsed on a dirt bike while being ridden by a 15 year old girl in Mundaring;
- A front wheel rim fractured and came off a quad bike while being used in Gidgegannup;
- Fuel leaked from a quad bike and a starter/kill switch failed on a dirt bike, both purchased by a consumer in Busselton;
- Bolts became loose on a dune buggy after only one hour of use by a consumer in Carramar; and
- Three dirt bikes which either failed to start or stalled during use.
Commissioner for Consumer Protection Anne Driscoll is concerned about these reports and the potential for serious injury.
“It’s particularly alarming considering these motorbikes are often ridden by children and may pose a serious risk to their safety,” Ms Driscoll said.
“To fully investigate this issue and determine the appropriate action, we are keen to hear from other consumers who may have had trouble with these types of off road vehicles and I urge them to contact us as soon as possible.
“Concerned owners should have their dirt bikes and quad bikes thoroughly checked. In the first instance, purchaser should approach their supplier. Alternatively, if purchasers want to obtain an independent assessment, they could pay a licensed vehicle or motorcycle repairer to examine their vehicle with a focus on the safety of the wheels, frame and suspension.
“I strongly recommend that purchasers of kit vehicles not undertake the assembly themselves, not only for safety reasons, but because warranty claims could be jeopardised.”
Consumers who have experienced problems with off road vehicles are urged to contact Consumer Protection on 1300 30 40 54 or consumer@commerce.wa.gov.au.
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(Consumer Protection is a division of the Department of Commerce)
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