About the product safety rules

The rules and processes for the safety of products and product-related services are set under the Australian Consumer Law. These rules are designed to protect consumers.

About product standards, bans and recalls

Under Australian Consumer Law, government can set mandatory safety standards for a product, ban a product, or issue a compulsory recall. 

Businesses can voluntarily recall a product if there is a safety concern or issue. Businesses doing a voluntary recall need to notify the Minister by completing a form on the ACCC website within 2 days of doing the recall.