Understand product safety rules Product safety laws and liability Product safety as a consumer guarantee Product bans and how to comply Product safety standards and how to comply Role of the ACCC and government in recalls Fines and penalties Find mandatory standards Search for banned products Know how to sell safe products How to sell online How to source and test products Developing a compliance program Recall an unsafe product Determine if a recall is needed Tell the ACCC of the recall Identify affected products and assess the risk Be prepared with a recall plan Choose a remedy Plan how you'll communicate the recall Track, review, report and adjust Finalise the recall Recall tools and guidelines Supplier checklist for conducting a recall Role of the ACCC and government in recalls What the ACCC expects of suppliers during a recall Make a mandatory report When you must report an incident Who must submit a mandatory report How to submit a mandatory report Mandatory reporting guideline and tools Example notice for a supplier's employees about mandatory reporting obligations Submit a voluntary report
