This guideline provides suppliers with detailed information about their product safety mandatory reporting obligations.
It also provides information on recommended best practice for voluntary reporting of incidents that do not meet the mandatory reporting requirements (such as near misses) which can help provide the ACCC with an early indication of product safety issues.
Section 92 of the Competition and Consumer Regulations 2010 sets out exemptions to the mandatory reporting requirements. This regulation has been amended since the publication of this guideline. Please refer to the regulations for the current list.