LG side-by-side refrigerator recall

Published

NSW Fair Trading Deputy Commissioner Steve Griffin is urging consumers to check their refrigerators following the voluntary national recall of certain models of the LG side-by-side refrigerator, after two cases of fire were reported.

Mr Griffin said a fault was detected which causes the micro-switch in the appliance’s ice-maker to deteriorate.

“The affected models were sold Australia-wide through all major whitegoods retailers between January 2002 and February 2006,” he said.

“NSW Fair Trading has been advised that 39,067 appliances have been sold nationally. No separate sales figures for individual states and territories have been released.”

Customers can visit www.lg.com.au/fridgerecall for details of the affected serial numbers.

Affected customers are asked to contact the LG customer information line on 1800 506 154, between 9am and 5pm, Monday to Friday, and quote their model and serial number to arrange for a service technician to replace the micro-switch.

The model and serial number are located on the left hand wall inside the fridge door.

A recall notice from LG Electronics will appear in all major and many regional newspapers across the country.

Mr Griffin said voluntary recalls play an important role in product safety by minimising the risk to consumers.

“By working closely with Government, manufacturers and sellers of electrical goods can ensure that consumers are readily notified with the aim of removing or rectifying any unsafe products that have been sold to the public,” he said.

Under the Australian Consumer Law, a supplier is obliged to recall consumer goods immediately they are aware the goods may cause injury, do not comply with a safety standard or are banned.

When a supplier initiates a recall, they must notify the Commonwealth Minister within 48 hours of recalling the goods. Failing to do so is breaking the law.

Contact details

For more Australian product recall information visit www.recalls.gov.au