NSW: Public warning on dangerous spas

Published: 
2 Apr 2014

NSW Fair Trading Commissioner Rod Stowe is warning the public about potentially dangerous spas sold by Euromax Spas, Euromax Imports, www.euromaxspas.com.au, www.euromaxdirect.com.au, Urban Boutique Pty Ltd and its directors Gerasimos Lord and Nicholas Lord.

Mr Stowe warned the public not to deal with the above entities and if they had bought a spa from any of them to immediately cease using it until they had determined it was safe.

Gerasimos Lord and Nicholas Lord are directors of Urban Boutique Pty Ltd, an online retail store that sells indoor and outdoor spas, saunas and outdoor furniture under the business names Euromax Spas and Euromax Imports, using the above websites.

The company trades from 95 Griffiths Avenue, Bankstown and 7/14 Davis Street, Wetherill Park.

This year Fair Trading investigated a number of complaints from consumers who paid large deposits for spas and outdoor furniture from Urban Boutique Pty Ltd and did not receive their goods.

During the course of its investigation, Fair Trading discovered Urban Boutique Pty Ltd may be selling or offering to sell banned spas that contain potty skimmers without a protective cover.

A potty skimmer is a pool or spa outlet at water level used as a suction point for the water reticulation system and that resembles a child’s chamber pot or other toilet device and has no protective device fixed to the skimmer box outlet.

Spas that contain potty skimmers must have a protective cover on them that can only be removed by use of a tool. A protective device is necessary to prevent a person becoming lodged or caught in the skimmer box outlet through the operation and effect of suction within or through the water reticulation system.

There have been numerous incidents in Australia and overseas involving uncovered potty skimmers that have resulted in disembowelment, serious injury and death.

Fair Trading has so far identified spas with the model numbers BG 8520 and BG 8832 that have these potentially lethal potty skimmers but the company websites, which have since been removed by Fair Trading, displayed numerous models of spas that have not yet been inspected.

Mr Stowe urged any consumers who have made purchases of spas from or had dealings with Euromax Spas, Euromax Imports, Urban Boutique Pty Limited and Gerasimos Lord and Nicholas Lord to contact NSW Fair Trading as soon as possible on 13 32 20.

Fair Trading has asked Ebay to ban the company from selling spas on www.ebay.com.au and www.gumtree.com.au

Follow Fair Trading on Facebook at: http://www.facebook.com/FairTradingNSW and Twitter at: http://twitter.com/NSW_FairTrading

Photos of dangerous spa and potty skimmer

Photos of dangerous spa and potty skimmer

Contact details

Media contact: 0407 529 553
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