Reason the product is recalled
The internal insulation is not to specification.
The hazards to consumers
Risk of Electric Shock.
What consumers should do
Stop using the Product immediately.
Any owners of the product should contact PowerGuard to arrange return and replacement of the defective product
Any owners of the product should contact PowerGuard to arrange return and replacement of the defective product
Details to help identify the product
Supplier running the recall
Who sold the product
Harvey Norman, Domayne, Joyce Mayne, Vodafone
Identifying product features
Model Number PGTP350B followed by a Further letter which denotes colour. Batch numbers as follows: 300611, 300612, 300613, 300636, 300699,300642,300721,300801,300817,300868,300894,301038
Identifying numbers
Other identifying numbers
Model Number PGTP350B followed by a Further letter which denotes colour. Batch numbers as follows: 300611, 300612, 300613, 300636, 300699,300642,300721,300801,300817,300868,300894,301038
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2015/14856 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Gas Technical Regulators Committee (GTRC) if you have a question about the reason the product is recalled or the hazards to consumers.