Product description
Linetek LS-15 power cords supplied for use with Acer, Gateway and eMachines branded notebook computers
See a list of details to help identify the product
Reason the product is recalled
The power cord may overheat during use.
The hazards to consumers
If the power cord overheats, it may pose a fire or burn hazard.
What consumers should do
1. Consumers that purchased Acer notebooks during September 2010 to March 2015 should check the following website to determine if their power cords are affected:
http://customercare-uat.acer-apac.com/CustomerCare/LS15PowerCord.aspx?!Type=LS-15&Brand=ACR&CID=AU&LID=ENG
2. Consumers should cease using the power cord immediately and request a free replacement power cord using the website.
3. Acer will send the replacement power cord by mail. Consumers should dispose of the affected LS-15 power cord.
Details to help identify the product
Supplier running the recall
Who sold the product
Acer distributors and retailers
Identifying product features
Model number: LS-15 The female connector has the imprint ‘LS-15 Linetek’
Identifying numbers
Other identifying numbers
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2015/14678 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.