Product description
The recall involves double adaptors and a double adaptor 2 pack model.
See a list of details to help identify the product
Reason the product is recalled
The electrical contacts of the sockets are poorly aligned and the plastic enclosure does not meet the flammability requirements of the applicable standard.
The hazards to consumers
There is a risk of overheating and fire.
What consumers should do
Consumers should stop using the adaptors and return them to their nearest BIG W store to receive a full refund.
Details to help identify the product
Supplier running the recall
Who sold the product
BIG W
Identifying product features
Chevron range: - Double Adaptor Models: CDAL & CDA - Double Adaptor 2 pack Model: DAV
Identifying numbers
Other identifying numbers
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2014/14431 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.