Product description

Woolworths Essentials Double Adaptor and Chevron Double Adaptor

See a list of details to help identify the product

Reason the product is recalled

Due to poor workmanship internal contact may occur between live parts and earth.

The hazards to consumers

There is a risk of electric shock.

What consumers should do

Consumers should stop using the double adaptors and return them to their nearest BIG W Store or, Woolworths Supermarkets store to receive a full refund.

For further information please direct all calls and any queries concerning this recall to the Customer Service Number 1800 638 434

Details to help identify the product

Supplier running the recall

Woolworths Limited

Who sold the product

Big W on sale from February 2010 to October 2014
Woolworths Supermarkets on sale from January 2009 to October 2014

Identifying product features

Brand: Chevron Model Numbers: CDALS, CDARS REF NO: 7389146 Approval Number: V090112 Brand: Woolworths Essentials Model Numbers: DALS, DARS REF NO: 309931 Approval Number: SGSEA/080773

Identifying numbers

Other identifying numbers

Brand: Chevron Model Numbers: CDALS, CDARSREF NO: 7389146Approval Number: V090112Brand: Woolworths EssentialsModel Numbers: DALS, DARSREF NO: 309931Approval Number: SGSEA/080773

Where the product was sold

Nationally

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Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2014/14386 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.