Product description
A.) 7.5KVA 15HP Recoil Start Generator
B.) 3.1KVA 2500W 6.5HP Recoil Start Generator
B.) 3.1KVA 2500W 6.5HP Recoil Start Generator
See a list of details to help identify the product
Reason the product is recalled
Manufactured with a Multiple Earth Neutral (MEN) link between the neutral & earth without a Residual Current Device (RCD), which is non-compliant with safety clause 6 of AS2790 Electricity generating sets.
The hazards to consumers
If a fault occurs in the unit or equipment the MEN, which is bonded to the frame, can cause the frame to become live with electrical current possibly causing an electric shock.
What consumers should do
Cease using the product immediately. Customers should return their unit to the Total Tools store where purchased for rectification of the defect.
Details to help identify the product
Supplier running the recall
Who sold the product
37 Total Tools franchised stores
Identifying product features
A.) Part # YW8000HECO
B.) Part # DFD3000HS2
Identifying numbers
Other identifying numbers
A.) Part # YW8000HECO
B.) Part # DFD3000HS2
B.) Part # DFD3000HS2
Where the product was sold
Australian Capital Territory
New South Wales
Queensland
South Australia
Victoria
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2014/13973 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
