Product description
Mains voltage LED lamp used primarily in professional applications, such as in the hospitality industry.
See a list of details to help identify the product
Reason the product is recalled
A small quantity of product has been found to leak electrical current to the metal housing and could become live.
The hazards to consumers
If the lamp becomes live and is touched, this will result in an electric shock.
What consumers should do
End-users should cease using the product immediately, ensure the power is switched off, and remove the lamp (i.e. globe) from the light fitting.
End-users should return all MASTER LED bulb 12 – 60W E27 2700K A60 lamps to Philips Lighting for immediate re-imbursement via credit card (VISA or MasterCard) or EFT.
Mail to: Philips Lighting
Locked Bag 30
Reply Paid 69330
North Ryde, NSW 1670
For any queries, end-users should contact Philips Lighting Customer Care on 1300 304 404.
End-users should return all MASTER LED bulb 12 – 60W E27 2700K A60 lamps to Philips Lighting for immediate re-imbursement via credit card (VISA or MasterCard) or EFT.
Mail to: Philips Lighting
Locked Bag 30
Reply Paid 69330
North Ryde, NSW 1670
For any queries, end-users should contact Philips Lighting Customer Care on 1300 304 404.
Details to help identify the product
Supplier running the recall
Who sold the product
Sold by specialist lighting stores and electrical wholesale outlets.
Identifying product features
Commercial Code: MLED12WA60E27WW
Product Description: MASTER LED bulb 12-60W E27 2700K A60
12NC: 929000182408
The defect affects three production batches, Oct 2012 , Nov 2012 & Dec 2012.
Identifying numbers
Other identifying numbers
Commercial Code: MLED12WA60E27WW
Product Description: MASTER LED bulb 12-60W E27 2700K A60
12NC: 929000182408
The defect affects three production batches, Oct 2012 , Nov 2012 & Dec 2012.
Product Description: MASTER LED bulb 12-60W E27 2700K A60
12NC: 929000182408
The defect affects three production batches, Oct 2012 , Nov 2012 & Dec 2012.
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2013/13587 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
