Product description

This recall involves the carry handles on Bugaboo Cameleon 3 model strollers with detachable carrycots/seats. The strollers were sold with a base, sun canopy and other accessories in various colours. A fabric tag on the side of the sun canopy has the Bugaboo brand name and the model number.

See a list of details to help identify the product

Reason the product is recalled

The carry handle may break.

The hazards to consumers

If the defect occurs, the stroller may present a fall hazard to the child.

What consumers should do

Consumers should remove the carry handle from the affected strollers and contact Bugaboo at www.bugaboo.com/carryhandle to fill out a request form for a new carry handle, which will be sent by mail. Consumers can continue to use the strollers while waiting for delivery of the replacement handle.

For further information, consumers may contact the Bugaboo service department on 02 9091 0322 and select extension 1 from the available options.

Details to help identify the product

Supplier running the recall

Who sold the product

Nursery hardware retailers and specialist stores

Identifying product features

Strollers included in the recall have a serial number that falls within the range listed below. Serial numbers are printed on the stroller's chassis, located under the carrycot/seat. Serial numbers: S/N 190101115300001 to S/N 190105124800215

Identifying numbers

Other identifying numbers

Strollers included in the recall have a serial number that falls within the range listed below. Serial numbers are printed on the stroller's chassis, located under the carrycot/seat.

Serial numbers: S/N 190101115300001 to S/N 190105124800215

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2013/13506 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.