Product description

Drawer dishwasher available in single and double drawer versions.

See a list of details to help identify the product

Reason the product is recalled

In rare circumstances, foreign matter such as broken glass or crockery may create an internal water leak. This has the potential to conduct a very low electric current to any water remaining in the dishwasher. The consumer may experience a mild electric shock from water remaining in the machine.

The hazards to consumers

The maximum potential hazard is that the consumer may experience a mild electric shock from the water remaining in the dishwasher.

What consumers should do

Consumers should contact Fisher & Paykel Appliances via the dedicated website, phone or email address to register the model number, the serial number and their contact details. If it is the model and serial number affected by this potential problem, Fisher & Paykel will offer the consumer the opportunity to have the problem resolved at no cost. The consumer can continue to use the dishwasher safely in the meantime. If a water leak occurs, an "F2" fault will appear in the display or the machine will beep continuously. The dishwasher should then be switched off at the powerpoint and Fisher & Paykel Appliances should be notified.

Details to help identify the product

Supplier running the recall

Who sold the product

Various

Identifying product features

Models beginning with model numbers DS603 and DD603.

Identifying numbers

Other identifying numbers

Models beginning with model numbers DS603 and DD603.

Dates available for sale

-

Where the product was sold

Nationally

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Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2012/13202 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.