Product description

Electrical powered vacuum cleaner attachment with the product name "Turbo Dust Interceptor" and Part Number 31300513

See a list of details to help identify the product

Reason the product is recalled

The product may contain defective internal electrical contact pins. If the pins become exposed, they may pose a risk of electrocution.

The hazards to consumers

There is a potential risk of electric shock, burns, or in rare circumstances, electrocution.

What consumers should do

Customers are advised to immediately cease use of the product and disconnect it from the hose of the vacuum cleaner. For their safety, consumers must not operate their vacuum cleaners with this unit attached.

The product should be returned to the nearest Godfreys store. Customers will receive a full refund.

For further information, please call the toll-free Customer Service number on: 1800 815 270 Mon-Fri between 9am -5pm AEDT.

Details to help identify the product

Supplier running the recall

Who sold the product

The product was sold in Godfreys stores throughout Australia and New Zealand

Identifying product features

Part Number 31300513 S/N 11141000, 11371000, 12021000, 11221000 (Please see attached document for instructions on how to identify the data code.)

Identifying numbers

Other identifying numbers

Part Number 31300513
S/N 11141000, 11371000, 12021000, 11221000

(Please see attached document for instructions on how to identify the data code.)

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2012/13073 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.