Product description
Alcohol-free chlorhexidine gluconate 2 mg/mL mouthwash
See a list of details to help identify the product
Reason the product is recalled
Some samples of the product have been found to contain bacterial contamination.
The hazards to consumers
Bacterial contamination that is unlikely to harm healthy people, but may present a risk of chest infection to those with lowered immunity or long-term lung problems such as cystic fibrosis.
What consumers should do
As a precaution, consumers should stop using this product.
Consumers should contact Colgate's Consumer Information Service on 1800 636 551 or at www.colgate.com.au or by sending an email to the following address to arrange the return of the product and a refund: emailing consumers_aunz@colpal.com
If consumers have any concerns about their health after using this product, they should contact their health practitioner.
For further information visit the Therapeutic Goods Administration website.
Consumers should contact Colgate's Consumer Information Service on 1800 636 551 or at www.colgate.com.au or by sending an email to the following address to arrange the return of the product and a refund: emailing consumers_aunz@colpal.com
If consumers have any concerns about their health after using this product, they should contact their health practitioner.
For further information visit the Therapeutic Goods Administration website.
Details to help identify the product
Supplier running the recall
Identifying product features
Consumers can identify contaminated bottles of Savacol Antiseptic Mouth & Throat Rinse by:
• Changed colouring
• The appearance of white flecks in the product
• Altered smell
• Different taste
Identifying numbers
Other identifying numbers
Consumers can identify contaminated bottles of Savacol Antiseptic Mouth & Throat Rinse by:
• Changed colouring
• The appearance of white flecks in the product
• Altered smell
• Different taste
• Changed colouring
• The appearance of white flecks in the product
• Altered smell
• Different taste
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2011/12894 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Therapeutic Goods Administration if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.