Product description

High Bay / Low bay Luminaires

See a list of details to help identify the product

Reason the product is recalled

Certain capacitors within the luminaire 'from a nominated date range' under cartain operating conditions are failing in a non passive manner.

The hazards to consumers

A loud bang, smoke and/or flames may emanate from the luminaire

What consumers should do

They should ring the toll free telephone number 1800 116672 to register any concerns.

Details to help identify the product

Supplier running the recall

Who sold the product

Various electrical wholesalers throughout Australia

Identifying product features

96037592, 96039271, 96040110, 96037590, 96039270, 96039925, 96038558, 96038942, 96016193

Identifying numbers

Other identifying numbers

96037592, 96039271, 96040110, 96037590, 96039270, 96039925, 96038558, 96038942, 96016193

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2010/11997 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.