Product description
The DBI-SALA Railok Vertical Rail Safety System ("Railok System") is a fixed rail system comprising a trolley, rail, and attachment devices used to arrest falls from ladders.
See a list of details to help identify the product
Reason the product is recalled
Notwithstanding the Railok System's compliance with all applicable standards, Capital Safety has identified a potential hazard. If a worker falls backwards before falling downwards the trolley may not engage the rail as intended and the worker may sustain serious injury.
The hazards to consumers
The reason for the recall is the possibility that if a worker falls backwards before falling downwards (a scenario not contemplated by the dynamic test underlying the current standard), the trolley may not engage the rail as intended, and the worker may sustain serious injury.
What consumers should do
If end-users have a Railok System trolley in service, they must immediately take the trolley out of service and call Capital Safety's Customer Service department at 1800 245 002 to arrange for its return and replacement with an upgraded trolley.
Pending installation of the upgraded trolley, end users must use alternative
fall arrest systems (eg. twin lanyard).
Pending installation of the upgraded trolley, end users must use alternative
fall arrest systems (eg. twin lanyard).
Details to help identify the product
Supplier running the recall
Who sold the product
Bullivants, Protector Alsafe P/L, Aegis Safety Pty Ltd, Life & Rescue International, John L Robertson, J Blackwood & Son, Heightech Safety Systems, A Noble & Son Pty Ltd, Abigroup Telecommunications, Boc Limited, Commcons, Safety NQ Pty Ltd, Worksense Safety & Workwear, Anchored, Lift and Life, Bakers Const & Industrial
Identifying product features
The recall involves all trolleys supplied in Australia as part of the Railok System during the period from 1998 to date. It is estimated that less than 120 units of the Railok System have been supplied within Australia.
Identifying numbers
Other identifying numbers
The recall involves all trolleys supplied in Australia as part of the Railok System during the period from 1998 to date. It is estimated that less than 120 units of the Railok System have been supplied within Australia.
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2009/10999 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
