Product description
The Power adaptors were distributed with the following ADSL routers:
Cisco 827, Cisco 827-4V, Cisco 826, Cisco SOHO77, Cisco SOHO770-50, Cisco 827-EUR. Sold from April 2000 through September 2001.
Cisco 827, Cisco 827-4V, Cisco 826, Cisco SOHO77, Cisco SOHO770-50, Cisco 827-EUR. Sold from April 2000 through September 2001.
See a list of details to help identify the product
Reason the product is recalled
The power adaptors could overheat and melt a hole through the housing, posing a fire hazard. In addition, the exposed wires pose an electric shock hazard.
The hazards to consumers
Fire or electric shock
What consumers should do
Consumers should stop using the power adapters immediately and contact Cisco to receive a free replacement. For more information, call Cisco Systems Australia on 1800 805 227 anytime, or go to the firm's website at www.cisco.com
Details to help identify the product
Supplier running the recall
Cisco Systems Australia Pty Limited
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2001/4975 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
