Product description

Raven Bicycles Model year 2000 Raven 700SX, 800, 900SX, 1000SL, 2000SL, 4000SX, & 4000SL, and Model Year 2001 Raven 800SL, 2000, 3000 & 4000SL. Or a warranty replacement frame for any of the above models.

See a list of details to help identify the product

Reason the product is recalled

Some of these frames have suffered a failure of the bottom bracket/swing arm pivot area. The nature of such a failure could cause the rider to lose control of the bicycle with risk of serious injury.

The hazards to consumers

Component failure

What consumers should do

Stop riding the bike immediately and return to the place of purchase for a no-charge reinforcement procedure. For further information call Cannondale on 1800 726 2453.

Details to help identify the product

Supplier running the recall

Cannondale Australia Pty Limited

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2001/4920 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.