Product description

Affected adapters were sold with the following Dell notebook computers: Latitude CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS, C500, C510, C540, C600, C610, C800, C805, C810.

See a list of details to help identify the product

Reason the product is recalled

There have been instances when the affected adapter overheated posing a risk of fire and, to the extent exposed wires could result, electrical shock.

The hazards to consumers

Overheating, Fire, Electric Shock.

What consumers should do

Dell will contact all known Customers by letter or telephone. Further information can be obtained from Dell's website at: www.delladapterprogram.com. Dell will offer replacement adapters. Consumers can also call the Dell Toll Free No. on 1300 734 947.

Details to help identify the product

Supplier running the recall

Dell Australia Pty Limited

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2004/7314 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.