Product description

Model No. A12522. http://www.recalls.gov.au/Krypton.jpg

See a list of details to help identify the product

Reason the product is recalled

The defect relates only to some GU10 Halogen globes supplied with Krypton Floor Lamps. These GU10 Halogen globes, when used with the Krypton 2lt Floor lamp, may explode in the event of a power surge, with a possibility of causing damage of harm.

The hazards to consumers

Explosion.

What consumers should do

Consumers who have the affected model Floor Lamp should immediately cease using the product and contact Mercator Lighting, Customer Service Centre to obtain free replacement globes and further information. Toll Free 1300 552 255.

Details to help identify the product

Supplier running the recall

Mercator Lighting Pty Ltd

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2004/7318 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.