Product description
Robertson manufactured Hitachi Utopia branded Split Ducted Air Conditioner indoor units, supplied to and sold by Hitachi Australia Limited dealers. Models may include: LD-2, LD-2.5, LD-3, LD-3.5, LD-4, LD-5, LD-6, LD-7.
See a list of details to help identify the product
Reason the product is recalled
Where a plastic electrical box cover has been used, unit failure may lead to fire, smoke or cover distortion.
The hazards to consumers
Smoke/fire
What consumers should do
There is an extremely low risk of fire arising from a failure of the plastic electrical box cover. Nevertheless, we recommend that consumers cease use of the air conditioner and immediately contact Hitachi Aust. Ltd on toll free 1800 448 224. Call Monday to Friday between 9.00am-5.00pm AEST to organise a service technician to check and if necessary replace the plastic electrical box cover with a metal cover free of charge. To assist in identification of affected units please note the model no., serial no. and manufacture date on your installation paperwork for both indoor and outdoor units or located on a sticker on the outdoor and indoor units of the air conditioner prior to calling.
Details to help identify the product
Supplier running the recall
Hitachi Australia Limited
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2006/8618 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
