Product description
Bicycle supplied to customers and staff as part of promotional campaign between 1 October 2005 and May 2006.
See a list of details to help identify the product
Reason the product is recalled
Lack of importer details and warning label on bicycle. Lack of warning label on packaging. Lack of adequate instructions. Handbrakes located in the wrong position and not appropriately attached.
The hazards to consumers
Non compliance with mandatory standard including inadequate braking assembly.
What consumers should do
The bicycle should be returned to any Lawrence & Hanson or Auslec store. Hagemeyer will in return organize to provide you with a bicycle which complies with the mandatory standard and which is of equivalent value to the bicycle which Hagemeyer previously supplied to you. Hagemeyer will also compensate you for the reasonable costs which you incur in returning the bicycle. In order to receive compensation you will need to provide Hagemeyer with a letter advising of the costs which you incur in returning the bicycle and provide receipts for payment of those costs. Please contact the Hagemeyer Customer Service Centre on 1300 300 254 for further advice.
Details to help identify the product
Supplier running the recall
Hagemeyer Asia Pacific
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2006/8744 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
