Product description
Self-balancing, two-wheeled, personal transportation product powered by rechargeable batteries. All models shipped before 29 August 2006. i Series (i167, i170, i180), eSeries (e167), p Series (p133), XT (cross-terrain transporter), GT (golf transporter) and Segway i2 models.
See a list of details to help identify the product
Reason the product is recalled
Due to a software issue, under certain rare conditions the machine can unexpectedly apply reverse torque to the wheels while the handle bar is being pushed back by the speed limiter.
The hazards to consumers
Injury
What consumers should do
Please call your Segway distributor to receive information on how to receive the software upgrade, free of charge, or register for the software upgrade, free of charge at www.segway.com
Details to help identify the product
Supplier running the recall
Segway Inc.
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2006/8758 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
