Product description

Item no. 2730641. Model No. ACD-10 PRO. Digital Clamp-On Multimeter. Item no. 2730652. Model No. ACD-10 TRMS-PRO. Digital Clamp-On Multimeter, True RMS. Item No. 2730665. Model No. ACD-14. HVAC Digital Clamp-On Multimeter. Item No. 2730676. Model No. ACD-14 TRMS. HVAC Digital Clamp-On Multimeter, TRMS.

See a list of details to help identify the product

Reason the product is recalled

Both the ACD-10 and ACD-14 models "lock up" in certain circumstances failing to properly measure hazardous voltage levels on electrical systems. When the clamp meter locks up it provides readings under 1 volt or a millivolt reading. If the user does not follow industry standard practice by verifying the tester before and after checking the circuit, he/she may believe there is no voltage present when in fact there is.

The hazards to consumers

Electrocution

What consumers should do

Fluke Australia Pty Ltd will contact all customers.

Details to help identify the product

Supplier running the recall

Fluke Australia Pty Ltd

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2007/9137 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.