Product description

Vivendi 15" Golden Bead Reindeer (sitting position), Vivendi 15" Golden Bead Reindeer (feeding position). Available for sale from September 2008 to October 2008 in Myer stores.

See a list of details to help identify the product

Reason the product is recalled

Risk of possible electrocution should the wiring of the light set (240 volt) be exposed and come into contact with the metal frame. The light set has been approved as a single unit, however in attaching the light set to the metal frame a further approval should have been obtained to ensure the product is safe.

The hazards to consumers

Electrocution

What consumers should do

Myer has contacted customers directly advising them to return the item to their nearest Myer store for a full refund.

Details to help identify the product

Supplier running the recall

Vivendi Marketing Pty Ltd

Identifying product features

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Identifying numbers

Other identifying numbers

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Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2008/10419 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.