Reason the product is recalled
The Smash Waterball Mouse has a cord capable of extending over 500mm. These types of products are banned under Consumer Protection Notice 20 of 2011 Permanent ban on yo-yo water balls.
The hazards to consumers
The elastic clinging cord can constrict breathing if wound tightly around a child’s neck and cause choking.
What consumers should do
Consumers should immediately stop using these products and contact Wens Bros Trading Pty Ltd for either an exchange or a full refund of the purchase price.
For further information, contact Wens Bros Trading Pty Ltd on (03) 9543 5398, Monday to Friday 9am to 5pm or visit the store at 15 Winterton Road, Clayton, Victoria 3168.
For further information, contact Wens Bros Trading Pty Ltd on (03) 9543 5398, Monday to Friday 9am to 5pm or visit the store at 15 Winterton Road, Clayton, Victoria 3168.
Details to help identify the product
Supplier running the recall
Wens Bros Trading Pty Ltd
Where the product was sold
Victoria
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2017/15891 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Consumer Affairs Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
