Product description

Decorative halogen pendant lights

Models: Skygarden1 and Skygarden2

See a list of details to help identify the product

Reason the product is recalled

There may be a fault in the part of the light that bears the weight of the lamp, which may lead to the buckling of the lamp suspension system.

The hazards to consumers

In the worst possible scenario, the light may fall and cause injury or damage property.

What consumers should do

Known owners who purchased Skygarden lights between January 2008 and July 2016 will be contacted by email or mail. Arrangements will be made for a licensed electrician to visit and install a retrofit safety kit at no charge to the consumer. Once installed, the safety kit is not visible externally and there is no visible difference to the light.

For further information or to book a visit of an electrician to repair an affected Skygarden light, phone 02 9356 9900 (Mon-Fri 9am to 5.30pm AEST) or email skygarden@euroluce.com.au

Details to help identify the product

Supplier running the recall

Flos SpA

Who sold the product

Euroluce Lighting Australia (Sydney, Melbourne, Brisbane)
Space Furniture (Sydney)
Design Farm (Perth)

Identifying numbers

SKU

F6410044, F6410047, F6410009, F6410030, F6420044, F6420047, F6420009 and F6420030

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2017/16077 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.