Product description
Models DVD-PT-7B, DVD-PT-9B, DVD-PT-10B, DVD-PORT7-DUALB, DVD-PT9-DUALB
Batch codes between the number range 17585 to 18270 inclusive.
Batch codes between the number range 17585 to 18270 inclusive.
See a list of details to help identify the product
Reason the product is recalled
The 240V mains power adapter housing may separate if dropped (the in-car charger is unaffected).
The hazards to consumers
Live circuitry could be exposed, posing an electric shock hazard.
What consumers should do
How to check your batch code: 1) Check the underside of your DVD Player. 2) Locate the Serial number panel (see supplied image). 3) The batch code is the first 5 numbers, after the letters. Affected batches are between the number range 17585 to 18270 inclusive.
Stop using affected 240V mains power adapter immediately. To receive a replacement adapter visit www.laserco.com.au/adapter or return the complete product to the place of purchase for a refund.
For assistance call LASER Support on (02) 9870 3388 from 9am-5pm (AEST).
Stop using affected 240V mains power adapter immediately. To receive a replacement adapter visit www.laserco.com.au/adapter or return the complete product to the place of purchase for a refund.
For assistance call LASER Support on (02) 9870 3388 from 9am-5pm (AEST).
Details to help identify the product
Supplier running the recall
Who sold the product
Major department stores, online stores and independent retailers
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2018/16796 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Gas Technical Regulators Committee (GTRC) if you have a question about the reason the product is recalled or the hazards to consumers.