Product description
Comsol 10000mAh Dual Port Power Bank
Model No: DPS10GY (printed on the unit)
Officeworks’ Item Code: CODPS10GY (printed on the product packaging and receipt)
See a list of details to help identify the product
Reason the product is recalled
Due to an internal fault the battery in the power bank may overheat and catch fire.
The hazards to consumers
Risk of fire, serious injury or death.
What consumers should do
Consumers should immediately stop using the power bank and return it to their nearest Officeworks store for a full refund.
For more information, consumers can visit their nearest Officeworks store or contact Officeworks on 1300 OFFICE (633 423) or https://www.officeworks.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Officeworks
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2021/18797 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
