Product description

Base Bar on all model year 2022 Speed Concept SLR bicycles (SLR 9, SLR 9 eTap, SLR 7, SLR 7 eTap and SLR 6 eTap) and Bontrager Aeolus RSL VR-C Handlebar/Stems fitted on all model year 2021 (SLR 6, SLR 6 eTap, SLR 7, SLR 7 eTap, SLR 8, SLR 9 and SLR 9 eTap) and 2022 (SLR 6 eTap, SLR 7, SLR 7 eTap, SLR 9 and SLR 9 eTap) Emonda SLR bicycles

The Handlebar/Stems were also supplied as an aftermarket part (model years 2020, 2021 and 2022) 

See a list of details to help identify the product

Reason the product is recalled

If overloaded, the carbon Base Bar and Handlebar/Stem can crack.

The hazards to consumers

If the Base Bar or Handlebar/Stem breaks, the rider could lose control of the bicycle and fall, leading to serious injury.

What consumers should do

Consumers should immediately stop using bicycles installed with the affected Base Bars and Handlebar/Stems. Consumers can contact an authorised Trek retailer to make an appointment for a replacement Base Bar or Handlebar/Stem, when available.

Consumers can obtain further information by contacting Trek Bicycle Corporation (Australia) Pty Ltd by telephone on 02 6173 2400 or email customerservice_australia@trekbikes.com

Details to help identify the product

Who sold the product

Authorised Trek retailers.

Dates available for sale

-

Where the product was sold

Nationally

Manufacturer country ID

China

Print supporting information

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2022/19516 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.