Product description
Westinghouse black tempered glass gas cooktop
60cm 3-burner cooktop
90cm 5-burner cooktop
See a list of details to help identify the product
Reason the product is recalled
The glass in the cooktop does not comply with the Domestic Gas Cooking Appliances Standard. If the glass breaks it may shatter into fragments and shards that may hit people using the cooktop or people near by.
The hazards to consumers
The glass may break into sharp fragments or shards and pose a risk of serious injury.
What consumers should do
Consumers should check the model number of their cooktop to see if it is affected. Affected consumers should contact Electrolux to arrange for a refund or for a service technician to attend free of charge to replace the product.
For more information, consumers can contact Electrolux Home Products by phone on 1800 001 218 (8am and 7pm EST Mon-Fri) or via email at productrecall@electrolux.com
Details to help identify the product
Supplier running the recall
Identifying product features
Model: WHG638BC - PNC: 943254149
Model: WHG958BC - PNC: 943254153
Serial numbers: 95301134 – 22503805
Identifying numbers
Electrical approval number
Other identifying numbers
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2022/19526 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Energy Safe Victoria - Gas Technical Regulators Committee (GTRC) if you have a question about the reason the product is recalled or the hazards to consumers.