Product description
LG 86-inch Smart televisions and stands
This recall involves 2 LG Electronics 86-inch smart TV models with model numbers 86UQ9000PSD and 86NANO75SQA.
See a list of details to help identify the product
Reason the product is recalled
The TV stand may crack and tip-over if the stand is not properly installed using all 6 screws provided or if the screws are not properly tightened in accordance with installation instructions.
The hazards to consumers
If the TV stand cracks or becomes unstable, it poses a tip over hazard that can cause serious injury or death.
What consumers should do
Consumers using the TV’s supporting stand legs should immediately contact LG Electronics Australia on 1800 643 156 for assistance with self-inspecting the TV stand and diagnosing any installation issues.
LG Electronics Australia will provide a replacement TV stand to consumers (at no cost) if an installation issue is identified. Wall mounted TVs are not included in the recall and can continue to be used by consumers.
Details to help identify the product
Supplier running the recall
Who sold the product
Harvey Norman
The Good Guys
JB Hi-Fi
Bing Lee
Betta stores
Narta stores
LG Online Brand Store
Identifying product features
LG 86-inch Smart televisions and stands with serial numbers, where the first three digits range from 202 to 208.
Dates of manufacture 1 February 2022 - 31 August 2022
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2022/19685 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
