Product description
Lithium-ion batteries supplied with Mamba Sahara ebikes.
Serial number range: K2B2403XXX to K2B2404XXX
See a list of details to help identify the product
Reason the product is recalled
There is a serious fault within the battery cells of the affected lithium-ion battery that can lead to spontaneous combustion.
The hazards to consumers
Risk of serious injury or death and property damage if the lithium-ion battery spontaneously combusts.
An incident has occurred.
What consumers should do
- Stop using the ebike immediately.
- Contact AvocadoEBIKE to arrange replacement of the battery.
- Send us an email or phone us if you are unable to return the product or have sold or gifted it to another person.
Contact
AvocadoEbike
email: avocadoebike@outlook.com
call: 0422 028 609 from 10:00am to 5:00pm
Details to help identify the product
Supplier running the recall
Who sold the product
Identifying numbers
Other identifying numbers
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2025/20521 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.