Product description

The seatpost is made of carbon and used in different bicycles.

See a list of details to help identify the product

Reason the product is recalled

The seatpost may break.

The hazards to consumers

If the seatpost breaks during use, it poses a fall hazard to the rider.

What consumers should do

SCOTT requests costumers to
A) immediately stop using the concerned bikes and
B) take their bike to an official SCOTT dealer in order to have the seatpost replaced

Details to help identify the product

Supplier running the recall

Who sold the product

Various cycling stores nationwide

Identifying product features

241421 Bike Addict Team Issue (TW) 241425 Bike Addict 20 (TW) 241438 Bike Solace 10 disc (TW) 241999 Frame set Solace 10 disc (HMF) mech/Di2 242001 Frame set Addict CX 10 disc (HMX) mech/Di2

Identifying numbers

Other identifying numbers

241421 Bike Addict Team Issue (TW)
241425 Bike Addict 20 (TW)
241438 Bike Solace 10 disc (TW)
241999 Frame set Solace 10 disc (HMF) mech/Di2
242001 Frame set Addict CX 10 disc (HMX) mech/Di2

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2016/15398 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.