Product description
Self-balancing 2 wheel electric scooter.
See a list of details to help identify the product
Reason the product is recalled
The battery charger may not comply with Australian standards.
The hazards to consumers
There is a potential risk of overcharging the battery and causing fire.
What consumers should do
Cease using the scooter and its battery charger immediately. Switch off the power at the socket outlet and unplug the charger from the socket outlet. Package the scooter and charger up for return to Jyro.
Jyro will contact all the affected customers to facilitate the return and a full refund. For further information contact Jyro on 1300 695 976 or via email at support@myjyro.com
Details to help identify the product
Supplier running the recall
Who sold the product
Jyro Pty Ltd
Identifying product features
Charger Model Numbers: 1. LA3610, or 2. JY-422000, or 3. TCN120WS-420020
Identifying numbers
Other identifying numbers
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2016/15131 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.