Carrier Corporation — Carrier Ductless Hi-Wall and Cassette Split Heater/Air Conditioner
What are the defects?
The fan motor in the outdoor condensing unit may fail.
What are the hazards?
If the fan motor in the outdoor condensing unit fails, a fire could result, which could cause property damage and/or personal injury.
What should consumers do?
Consumers should stop using the units until a repair has been carried out.
Carrier, through its Australian distributor AHIC (Australia) Pty Ltd and local agents, will contact affected consumers and make arrangements to visit the consumer’s home and repair the unit. Owners of affected units may also contact AHIC (Australia) Pty Ltd directly using the contact details below to arrange for the repairs to be carried out.
For further information, phone 1800 959 554, email carrier.rework@ahi-carrier.com.au or visit www.carrierrework.com.au
Authorised Carrier dealers
- 1 November 2013 - 30 June 2019
Recall advertisements and supporting documentation
Responsible regulator
Energy Safe (VIC) is the responsible regulator for this recall.