Escea Ltd — Gas Fireplace Models DF700 and DF960

Photograph of Escea Fireplace DF700
Photograph of Escea Fireplace DF960

Identifying features

What are the defects?

The air ramp redistributes some of the air flow through cut outs in the frame of the fireplace.

What are the hazards?

The redistribution of heat can cause hot spots and a stain or discolouration on framing materials. This may result in slow combustion of surrounding materials and possible future fire. This increases the risk of serious injury or even death to users.

What should consumers do?

Consumers are requested to do the following:
1) If you purchased a fireplace between 23 January 2020 and 31st August 2020, please contact Escea to check your serial number to see if you have an affected fireplace. The serial number can easily be found by looking under the batteries in the remote control.
2) If your fireplace is one of the affected fires, stop using the fireplace until Escea has arranged a technician to repair the fireplace.

For further information, contact Escea Australia Pty Ltd on 1800 460 832.

Supplier
List of traders who sold this product
Where the product was sold
Nationally
Dates available for sale
  • 23 January 2020 - 31 August 2020

Recall advertisements and supporting documentation

Responsible regulator

Energy Safe (VIC) is the responsible regulator for this recall.

Energy Safe (VIC)
Product category