Honda Australia Pty Ltd — Honda City MY2012, CR-V MY 2011, Insight MY2012-2013, Jazz MY2012-2014 & Jazz Hybrid MY2012-2013
What are the defects?
Takata airbag inflator: As it gets older, a combination of high temperatures and humidity can cause the airbag inflator propellant to degrade. If an affected vehicle is involved in a collision triggering the airbag, the metal inflator housing may explode/rupture under too much internal pressure.
What are the hazards?
In the event that a defective airbag inflator ruptures, metal fragments may propel out through the airbag cushion towards the vehicle occupants causing serious injury or fatality.
What should consumers do?
If owners of affected Honda CR-V MY 2011, City MY 2012, Insight MY 2012-2013, Jazz MY 2012-2014, Jazz Hybrid MY 2012-2013 are advised their vehicle is under 'critical recall’, it is recommended that you stop driving the vehicle and immediately arrange for airbag inflator replacement as the vehicle has a heightened risk of causing injury or death. The critical recall category applies to alpha airbags and also includes other airbags specified by Honda.
Honda will offer to arrange for your vehicle to either be towed to the place of replacement or for a mobile technician to be sent to the vehicle (or some similar arrangement), so that you do not have to drive the vehicle in order to receive a replacement airbag inflator.
Owners of affected vehicles should contact their preferred Honda dealership, Honda via the website www.honda.com.au/recall or call 1800 957 444 (Monday to Friday, 8.30am-6pm AEST) to arrange for a replacement airbag inflator free of charge. You are also entitled to request special arrangements where the circumstances reasonably warrant this or where you will be deprived of your vehicle for more than 24 hours, such as a loan or hire car or reimbursement for alternative transportation costs.
Consumers who are unsure whether they are affected can also use Honda’s VIN look-up tool at www.honda.com.au/recall, contact Honda on 1800 957 444 (Monday to Friday, 8.30am-6pm AEST) or contact their preferred Honda dealer.
Alternatively, consumers can use their registration plate number to check if their vehicle is affected by going to http://www.ismyairbagsafe.com.au.
We also recommend you visit
https://www.productsafety.gov.au/newsletter/subscribe to subscribe to receive updates about current and future recalls as they are published.
Further information for consumers is available at:
Honda Australia Pty Ltd
Australian Competition and Consumer Commission is the responsible regulator for this recall.