PRA number
2014/14003
Published date
Product description
Selected Jayco Caravans
Reasons the product is recalled
Six Jayco caravans will require a heavier duty jack to be supplied as the current jacks do not meet requirements. In addition, 126 vans require a new safety sticker be fitted to the jack.
The hazards to consumers
Should the jack supplied be used it may not withstand the weight of the van and collapse.
What consumers should do
The owners of the 126 vans that require a sticker replaced will be sent new stickers in the mail or they can book in at the nearest Jayco Dealer or Service Agent to have the sticker replaced.
The remaining 6 vans that require a new Jack, the customers will be called directly and a new jack will be sent to the home address and the customer is requested to remove the old jack from the van and dispose of it.
For further information contact your local Jayco dealer.
The remaining 6 vans that require a new Jack, the customers will be called directly and a new jack will be sent to the home address and the customer is requested to remove the old jack from the van and dispose of it.
For further information contact your local Jayco dealer.
Supplier
Traders who sold this product
Jayco Dealers
Where the product was sold
Nationally
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.