Kyocera Document Solutions Australia Pty Ltd — A3 Multifunctional Printer (MFP) with the Optional Accessory PF-410 Paper Feeding Unit

Multifunction Printer - front
Multifunction Printer - rear, showing location of serial number

Identifying features

Serial Number range AHZ3 000001 - AHZ3 322326

What are the defects?

When an optional accessory '300 sheet feeding unit / PF – 410' is installed to the printer and then detached and reinstalled there is a possibility of breakage or deformation between the main unit and paper feeding unit electrical connector.

What are the hazards?

This may cause smoke or fire from failure of the control board, causing potential serious injury to users and surrounding property.

What should consumers do?

Affected owners will be contacted directly by either Kyocera Document Solutions Australia or the dealer from where the product was originally purchased.

An inspection and repair of the device will be completed free of charge. Consumers should not attempt to move the main unit from the paper feeding unit until repairs have been completed.

Consumers can contact Kyocera Document Solutions Australia on 13 59 62 Option 3 (Monday to Friday, 8am - 8pm AEDT) or via email

Traders who sold this product

Various office and printer supply dealers

Where the product was sold
Dates available for sale
  • 18 August 2004 - 6 December 2010

Recall advertisements and supporting documentation

Responsible regulator

Energy Safe (VIC) is the responsible regulator for this recall.

Energy Safe (VIC)