PRA number
2019/17327
Published date
Product description
Models: KM 1620 / 1635 / 1650 / 2050 / 2550
Product was discontinued in 2010.
Product was discontinued in 2010.
Reasons the product is recalled
When an optional accessory '300 sheet feeding unit / PF – 410' is installed to the printer and then detached and reinstalled there is a possibility of breakage or deformation between the main unit and paper feeding unit electrical connector.
The hazards to consumers
This may cause smoke or fire from failure of the control board, causing potential serious injury to users and surrounding property.
What consumers should do
Affected owners will be contacted directly by either Kyocera Document Solutions Australia or the dealer from where the product was originally purchased.
An inspection and repair of the device will be completed free of charge. Consumers should not attempt to move the main unit from the paper feeding unit until repairs have been completed.
Consumers can contact Kyocera Document Solutions Australia on 13 59 62 Option 3 (Monday to Friday, 8am - 8pm AEDT) or via email PrinterSupport@dau.kyocera.com
An inspection and repair of the device will be completed free of charge. Consumers should not attempt to move the main unit from the paper feeding unit until repairs have been completed.
Consumers can contact Kyocera Document Solutions Australia on 13 59 62 Option 3 (Monday to Friday, 8am - 8pm AEDT) or via email PrinterSupport@dau.kyocera.com
Traders who sold this product
Various office and printer supply dealers
Where the product was sold
Nationally
International
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Energy Safe (VIC) is the responsible regulator for this recall.
