Lenovo (Australia & New Zealand) — Gen5 X1 Carbon Notebooks


Identifying features

20HQ 20K3 20HR 20K4

What are the defects?

An unfastened screw could compromise the battery and cause overheating.

What are the hazards?

May pose a fire hazard.

What should consumers do?

Customers should immediately unplug and stop using the system and contact Lenovo. Visit https://support.lenovo.com/X1C_5GEN_RECALL to determine if you have an affected product and to arrange for a free onsite assessment of the system to identify potential safety hazard and quality assessment.

For more information, consumers can contact Lenovo (Australia & New Zealand) Pty Ltd (toll free) AU(1800954173) / NZ (800787806) or visit https://support.lenovo.com/X1C_5GEN_RECALL to identify impacted systems and process for inspection.

Lenovo (Australia & New Zealand)
Traders who sold this product

Dicker Data
Ingram Micro Australia
Synnex Australia
Lenovo Pty Ltd

Where the product was sold
Dates available for sale
  • 1 December 2016 - 31 October 2017

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Australian Competition and Consumer Commission