Product description
Recall extended 21 December 2018 to add E Class Sedans and extra Cabriolets and Coupes.
Mercedes-Benz E Class Coupe & Cab
Year Models 2010, 2011
Driver and passenger front airbags
4 103 vehicles affected
Mercedes-Benz E Class Coupe & Cab
Year Model 2012 - 2017
Passenger front airbags
5 132 vehicles affected
Mercedes-Benz E Class Sedan
Driver front airbags
199 vehicles affected
See a list of details to help identify the product
Reason the product is recalled
Airbag inflator: As it gets older, a combination of high temperatures and humidity can cause the airbag inflator propellant to degrade. If an affected vehicle is involved in a collision triggering the airbag, the metal inflator housing may explode/rupture under too much internal pressure.
The hazards to consumers
In the event that a defective airbag inflator ruptures, metal fragments may propel out through the airbag cushion towards the vehicle occupants causing serious injury or fatality.
What consumers should do
Owners of affected vehicles should contact their local Mercedes-Benz Retailer or Mercedes-Benz head office directly via the website at https://www.mercedes-benz.com.au/passengercars/mercedes-benz-cars/dealer-locator to arrange for a replacement airbag inflator free of charge.
Consumers who are unsure whether they are affected can also use the Mercedes-Benz VIN look-up tool at https://recall.mercedes-benz.com.au or contact Mercedes-Benz on 1300 659 307 (between 8.30am and 5pm), or by emailing takata_au@daimler.com or contact their preferred dealer.
Alternatively, consumers can use their registration plate number to check if their vehicle is affected by going to http://www.ismyairbagsafe.com.au
We also recommend you visit https://www.productsafety.gov.au/newsletter/subscribe to subscribe to receive updates about current and future recalls as they are published.
Further information for consumers is available at: https://www.productsafety.gov.au/recalls/compulsory-takata-airbag-recall
Details to help identify the product
Supplier running the recall
Who sold the product
Authorised Mercedes-Benz Dealers
Identifying product features
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2018/17190 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
