PRA number
2018/17041
Published date
Product description
DC Isolating Switch used in solar installations. There is no brand name on the isolator.
Reasons the product is recalled
Internal fault may cause the isolators to fail, causing excessive heat.
The hazards to consumers
There is a potential risk of fire from faulty contacts within the internal mechanism of this switch.
What consumers should do
Origin Energy has made contact with nearly all of the affected customers and will continue to reach out to the remaining households. Customers are advised to isolate their system by following the shutdown instructions located on their inverter or switchboard. Origin has mobilised licensed electricians as a matter of priority to inspect the affected systems and replace the isolators if required at no charge.
For more information consumers can contact Origin Energy on 1300 725 477.
For more information consumers can contact Origin Energy on 1300 725 477.
Where the product was sold
New South Wales
Dates available for sale
-
Responsible regulator
Office of Fair Trading (NSW) is the responsible regulator for this recall.