Origin Energy Electricity Limited — DC Isolator HGN4-32DC

Identifying features

Electrical approval number
SAA 121603

What are the defects?

Internal fault may cause the isolators to fail, causing excessive heat.

What are the hazards?

There is a potential risk of fire from faulty contacts within the internal mechanism of this switch.

What should consumers do?

Origin Energy has made contact with nearly all of the affected customers and will continue to reach out to the remaining households. Customers are advised to isolate their system by following the shutdown instructions located on their inverter or switchboard. Origin has mobilised licensed electricians as a matter of priority to inspect the affected systems and replace the isolators if required at no charge.

For more information consumers can contact Origin Energy on 1300 725 477.

Where the product was sold
New South Wales
Dates available for sale
  • 13 November 2012 - 6 June 2013

Responsible regulator

NSW Fair Trading is the responsible regulator for this recall.

Product category