PRA number
Published date
Reasons the product is recalled
The hazards to consumers
What consumers should do
Firstly, consumers should remove the battery pack and use with the unit plugged into a power source. If using the tablet in the field, consumers should go to www.panasonic.com.au/fzg1productissue to download a BIOS utility upgrade from Panasonic that will allow a safer use of the battery pack.
Panasonic will be in contact with customers directly and via its website with the final actions and next steps which will be to replace the battery pack or other components.
For further information consumers can contact Panasonic on 1800 700 006 (Monday to Friday 8.30am - 5pm AEST), by emailing panasonicrecall@salmat.com.au or go to www.panasonic.com.au
Supplier
Traders who sold this product
Where the product was sold
Dates available for sale
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.