Panasonic Australia Pty Ltd — Panasonic Tablet FZ-G1 (Mk1 to Mk3) and Battery Pack

PRA number

2017/16009

Published date

Product description

Panasonic FZ-G1 tablet computer with a rechargeable battery pack. This product can be charged from AC or DC power sources.

Tablet serial numbers: FZ-G1Axxxx, FZ-G1Cxxxx, FZ-G1Fxxxx, Fz-G1Lxxxx, FZ-G1Mxxxx, FZ-G1Nxxxx

Battery Pack serial number: FZ-VZSU84U
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Reasons the product is recalled

The Tablet battery pack may overheat as the cells contain contaminated materials.

The hazards to consumers

There is a risk that the Tablet battery pack may overheat and cause smoke or may ignite posing the risk of a fire hazard to the FZ-G1 Tablet.

What consumers should do

Firstly, consumers should remove the battery pack and use with the unit plugged into a power source. If using the tablet in the field, consumers should go to www.panasonic.com.au/fzg1productissue to download a BIOS utility upgrade from Panasonic that will allow a safer use of the battery pack. 

Panasonic will be in contact with customers directly and via its website with the final actions and next steps which will be to replace the battery pack or other components.

For further information consumers can contact Panasonic on 1800 700 006 (Monday to Friday 8.30am - 5pm AEST), by emailing panasonicrecall@salmat.com.au or go to www.panasonic.com.au

Supplier

Panasonic Australia Pty Ltd

Traders who sold this product

Sold by Multimedia Technology and Sektor Distribution

Where the product was sold

Nationally

Dates available for sale

-

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category

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