Real Flame Pty Ltd—Landscape LS1000 and LS1600 Gas Space Heater

Identifying features

LS1000
LS1600

What are the defects?

In extremely rare cases, abnormal wear and tear on the fan may generate more surface heat as a result of reduced fan speed.

What are the hazards?

As a result of lower fan speeds excess heat may be generated and present a fire risk.

What should consumers do?

Please contact Real Flame Service Department on 1300 014 389 between 9.00am-5.00pm EST (Mon – Fri) or email productservice@realflame.com.au. Real Flame will arrange for a service call to be carried out on the unit.

Traders who sold this product

Real Flame Company owned stores
Real Flame Dedicated dealers
Specialist heating dealers nationally

Where the product was sold
Nationally
Dates available for sale
  • 1 October 2011 - 20 April 2016

Recall advertisements and supporting documentation

Responsible regulator

Energy Safe (VIC) is the responsible regulator for this recall.

Energy Safe (VIC)