Smart Storage Pty Ltd t/as Ecoult — UltraFlex Battery Energy Storage Device

Photograph of UltraFlex Battery Management System
Photograph of Labels on UltraFlex Safety Shield

Identifying features

See attached serial number list of devices installed in residences

What are the defects?

The UltraFlex was not designed to independently protect itself or the user against excessive voltage, overheating, or excessive gassing when combined with particular other equipment in a system.

What are the hazards?

Risk of fire and electrocution, which may lead to serious injury or death.

What should consumers do?

Consumers should immediately contact Ecoult to arrange for the decommissioning and removal of the UltraFlex units by a licensed electrician. Ecoult will provide a refund and remove the UltraFlex units.

For further information, contact Ecoult by phone on 02 9241 3001, via email at or going to

Where the product was sold
New South Wales
Northern Territory
South Australia
Dates available for sale
  • 1 June 2014 - 30 November 2019

Recall advertisements and supporting documentation

Responsible regulator

Electrical Safety Office (QLD) is the responsible regulator for this recall.

Product category