Sonova Australia Pty Ltd — Phonak & Unitron Plug Adaptor Insert Provided with Switch Mode Power Supply

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Identifying features

Electrical approval number

What are the defects?

There is a risk of the adaptor faceplate being dislodged resulting in the internal components being exposed.

What are the hazards?

There is a risk of electrical shock to users.

What should consumers do?

Consumers who have been supplied with a power supply with the affected plug adaptor between 1 October 2011 and 31 July 2014 should contact Sonova Australia Pty Ltd for a replacement unit.

Consumers can call Sonova Australia on: 02 8858 1854, email or visit

Sonova Australia Pty Ltd
Traders who sold this product

Sonova Australia is a wholesale organisation who provides products through registered business accounts.

Affected products have been distributed through Hearing Care professional retail outlets.

Where the product was sold
Dates available for sale
  • 1 October 2011 - 31 July 2014

Recall advertisements and supporting documentation

Responsible regulator

Office of Fair Trading (NSW) is the responsible regulator for this recall.