T Kendall—Various Surgipack hot /cold packs
What are the defects?
This batch of product contains the toxic substance ethylene glycol (rather than the non-toxic ingredient propylene glycol).
What are the hazards?
Potentially life-threatening or could cause a serious risk to health (Class I).
What should consumers do?
If you have a SURGIPACK® or BODY PLUS® HOT/COLD do not use it. Please return the product to your place of purchase for a refund. If you have any enquiries please contact Tyco Healthcare Pty Ltd customer service on 1800 252 467.
Therapeutic Goods Administration is the responsible regulator for this recall.